Return Policy

Return Policy – 30-Day Satisfaction Guarantee

At Bushwhacker, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy from the date of delivery. Please read the details below to ensure a smooth return process.

Eligibility for Returns

  • Items must be returned within 30 days of delivery.
  • Products must be unused, in original packaging, and in the same condition as received.
  • Proof of purchase (order confirmation or receipt) is required.

How to Initiate a Return

  1. Contact Us:
  • Email: bushwhackerusa@gmail.com
  • Phone: 801-829-6801
  • Provide your order number and reason for the return.
  1. Return Authorization:
  • We will provide return instructions and a return authorization if the item is eligible.
  1. Shipping the Return:
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure we receive your return.

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued to the original payment method within 5-10 business days.
  • Shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you received a damaged or defective item, we will replace it at no additional cost. Please contact us within 7 days of delivery to arrange an exchange.

Questions?

If you have any questions about our return policy, feel free to reach out at bushwhackerusa@gmail.com or call 801-829-6801.

Share by: